Uslovi korišćenja

Pružamo usluge personalnog treninga i coachinga, uključujući personalizovane planove treninga, savjete o ishrani, praćenje napretka i komunikaciju kroz aplikaciju. Naša aplikacija i stranica rade na Trainera platformi koju razvija i kojom upravlja TRAINERA.FIT LLC, čiji uslovi platforme (https://trainera.fit/terms-of-service) takođe važe za korišćenje tehnologije u pozadini. Ako u našoj aplikaciji vodimo zajednicu, primjenjuju se i naša sopstvena Pravila zajednice, objavljena uz ove Uslove korišćenja.

Morate imati najmanje 16 godina da biste koristili naše usluge. Odgovorni ste za čuvanje svojih pristupnih podataka i za sve aktivnosti na svom nalogu. Unesite tačne podatke i održavajte ih ažurnim.

Sadržaj o treningu i ishrani služi opštim fitnes ciljevima i nije medicinski savjet. Posavjetujte se s ljekarom prije početka bilo kojeg programa, posebno ako imate zdravstveno stanje, ako ste trudni ili duže niste bili aktivni. U treningu učestvujete na sopstvenu odgovornost - prekinite i potražite medicinsku pomoć ako osjetite bol, vrtoglavicu ili nelagodu.

Cijene naših paketa i usluga prikazane su prije kupovine i mogu varirati po regiji i valuti. Kupovinom pretplate unutar mobilne aplikacije ovlašćujete naplatu preko vašeg Apple App Store (Apple ID) ili Google Play naloga; naplata se vrši pri potvrdi kupovine. Kupovine na webu mogu obrađivati Stripe ili PayPal.

Pretplate se automatski obnavljaju osim ako automatsko obnavljanje ne isključite najmanje 24 sata prije isteka tekućeg obračunskog perioda. Naplata obnove vrši se unutar 24 sata prije isteka tekućeg perioda, po istoj cijeni, osim ako ne promijenite plan.

Pretplatu možete otkazati u bilo kojem trenutku u podešavanjima naloga na svom uređaju:

• Apple (iOS): Podešavanja > dodirnite svoje ime > Pretplate > izaberite aplikaciju > Otkaži pretplatu.
• Google (Android): Google Play Store > ikona profila > Plaćanja i pretplate > Pretplate > izaberite aplikaciju > Otkaži pretplatu.

Otkazivanje stupa na snagu na kraju tekućeg obračunskog perioda; do tada zadržavate pristup plaćenim funkcijama. Ne vrši se djelimičan povraćaj za neiskorišćeni dio pretplatničkog perioda.

Za određene planove mogu biti ponuđeni besplatni probni periodi. Ako ne otkažete prije isteka probnog perioda, pretplata se automatski pretvara u plaćenu i naplaćuje se odgovarajuća naknada. Neiskorišćeni dio probnog perioda propada kupovinom pretplate.

Kupovine putem Apple App Store-a ili Google Play-a obrađuju i vode Apple i Google, a zahtjevi za povraćaj rješavaju se prema njihovim pravilima povraćaja - kontaktirajte direktno Apple Support ili Google Play Support. Za kupovine izvršene direktno kod nas kontaktirajte nas i zahtjev će biti razmotren u skladu s važećim potrošačkim pravom.

You agree not to:

• Share your account or purchased plans with people they were not purchased for.
• Copy, resell or redistribute training or nutrition content provided to you.
• Harass, abuse, threaten or harm other members, trainers or staff, in the app or in the community.
• Post hate speech, sexual content, content that promotes self-harm, illegal content, dangerous health advice or spam.
• Post other people's personal data, photos, videos or messages without their consent.
• Impersonate another member, our staff, a trainer or Trainera.
• Manipulate polls, challenges, leaderboards or the report and block tools.
• Attempt to disrupt, reverse-engineer or gain unauthorized access to the service.

If we run a community feed in our app, this section applies whenever you post, comment, react, vote or share anything in it. Before your first post you accept the Community Guidelines and our own community rules in the app.

You keep ownership of what you post. You grant Henry Kressmann and TRAINERA.FIT LLC, the operator of the platform, a non-exclusive, worldwide, royalty-free licence to store, display and distribute your content within the community and to keep copies for moderation, backup and legal compliance, for as long as the content or a moderation record of it exists. You are responsible for what you post and confirm that you have the rights to everything you post, including photos and videos of other people.

We have zero tolerance for objectionable content and abusive users. To enforce these terms we use automated tools (a word filter, a link and contact-detail filter, and an automated classifier for text, images and video frames) before content is published, and human review by our moderators and by Trainera's team. Content can be rejected, held for review, hidden or removed, and members can be limited to reading for 1, 7 or 28 days or removed from the community. Decisions that restrict your access are always taken by a person.

Any member can report content or another member in the app. Anyone can notify Trainera of content they believe to be illegal by email at [email protected]. Every notice is confirmed, handled without undue delay, and answered with a decision.

Whenever we restrict your content or your access, you receive a statement of reasons in the app, by push notification and by email: what was restricted and how far, for how long, the facts, whether a report or our own detection led to it, whether automated tools were used, the rule or law relied on, and how to appeal. You can appeal in the app within 6 months; if we do not decide within 7 days, or the decision concerned our own staff, Trainera reviews it. You may also bring the matter before a court of competent jurisdiction.

Content that was hidden or removed is kept for 180 days for the purpose of appeals and then deleted. Content you posted stays visible to the other members after your membership ends unless you delete it or your account. If we switch the community off, its content is kept for 180 days and then deleted.

The community is available only to members aged 16 or older. What you post is visible to the other members of the community and to our moderators and is never public.

Svi planovi treninga, planovi ishrane, video materijali i drugi sadržaj ostaju naša svojina (ili svojina naših davalaca licenci) i licencirani su vama isključivo za ličnu, nekomercijalnu upotrebu.

Usluge se pružaju "takve kakve jesu", bez bilo kakvih garancija, izričitih ili prećutnih. U najvećoj mjeri dozvoljenoj zakonom, Henry Kressmann ne odgovara za indirektne ili posljedične štete (uključujući gubitak podataka ili dobiti) nastale korišćenjem ili nemogućnošću korišćenja usluga. Ništa u ovim uslovima ne ograničava odgovornost koja se zakonom ne može ograničiti.

Accounts that violate these terms or the Community Guidelines may be suspended or terminated, and members may be limited to reading or removed from the community, in each case with a statement of reasons and a right to appeal as described above. You may stop using the services and delete your account at any time.

Ovi uslovi mogu se povremeno mijenjati. Nastavak korišćenja usluga nakon stupanja izmjena na snagu znači da prihvatate ažurirane uslove.

Ovi uslovi tumače se u skladu s važećim pravom, ne dovodeći u pitanje obaveznu potrošačku zaštitu zemlje vašeg prebivališta.

Možete nas kontaktirati direktno na [email protected] ili porukom kroz aplikaciju.

Za tehnička pitanja o platformi (problemi s prijavom, naplata kroz app store, zahtjevi vezani za privatnost i podatke) možete kontaktirati i operatera platforme, TRAINERA.FIT LLC, na [email protected]. Na zahtjeve vezane za privatnost (pristup, brisanje, prenosivost podataka) odgovaramo u roku od 30 dana; prije obrade možda ćemo morati potvrditi vaš identitet.