Gym access control systemWe install the gate.
Your memberships decide who walks through.

Yes. Trainera arranges the whole entrance: we recommend the hardware, a local access-control partner installs the tripod turnstile, speed gate, swing gate or door lock with a QR reader, and we connect it to your gym's Trainera account and test it with real member cards. In the Balkans we work with local installation partners. Anywhere else, an access-control installer near you can connect the gate to our check-in API, and we help them on a call.

Four common options: a tripod turnstile, the classic one-person gym entrance; a speed gate with glass wings for busy or premium entrances; an electric strike or magnetic lock on an existing door with a wall QR reader; and a wide swing gate for wheelchairs, prams and equipment, usually next to a turnstile. You can combine them, for example two turnstiles and a swing gate.

The member opens their membership card in the Trainera app, or in your gym's own app on the White Label and Studio plans, and holds the QR code to the reader. The gate sends the code to Trainera, which checks the membership and answers straight away. If it is valid, the gate opens and the entry appears on your live check-in feed.

The gate stays closed. Trainera refuses expired, suspended and inactive memberships, unknown member numbers and packages whose daily or monthly entries are used up, and no entry is recorded. A frozen membership is unfrozen automatically at the first entry, with its frozen days added back.

It opens the gate. The reader sends the scanned code to Trainera, Trainera checks the membership and answers allow or deny, and the controller releases the turnstile or door only on allow. The same scan records the check-in, so reception sees every entry and every refusal live. It is worth asking every vendor, because a QR check-in on its own does not open anything.

Yes. Members enter with the QR card in the app, and the gate lets in only active memberships within their daily and monthly entry limits, so nobody has to stand at the desk. The gate does not apply opening hours or time windows, and cameras and the alarm stay with your security provider.

Often, yes. If the controller can send an HTTPS request, it calls our check-in API directly. If it cannot, a small module between the QR reader and the relay does it. The reader must be a 2D imager that reads QR codes from phone screens. We look at your hardware on a call before anything is replaced.

The connection to Trainera is included on every gym plan, with up to 10 gates, readers or doors per gym. The hardware and its installation are quoted for your entrance, because a single door lock and a line of three turnstiles are very different jobs.

Power, a wired internet connection to the controller, a 2D QR reader that reads phone screens, and a controller with a relay that opens the gate. A small UPS is recommended so the reader and controller keep running through short power cuts.

The gate needs a connection to check memberships with Trainera. Before installation we agree with you what it does when it cannot reach us: open, with staff keeping an eye on the door, or locked. Reception keeps checking members in from the dashboard in the meantime, even without internet, and those entries sync when the connection is back.

Yes. Staff can check members in from the dashboard or scan member cards with a USB scanner at the desk, and those entries appear in the same live feed as the gate.

The gate sends the scanned QR code to one HTTPS endpoint with a device key that the gym creates on its Access page, and Trainera answers allow or deny with a reason. Write to support@trainera.fit for the API documentation and a test gym with sample members.