Most questions have a faster route than this form. Find yours below, and if none of them fit, write to us.
If it is about your plan, your meals or your schedule, your trainer is faster than we are: message them in the app. Use the form for anything about your account, a payment or something that looks broken.
Questions about plans, branding, custom domains or moving from another platform go here. Migration from Trainerize, MyPTHub, TrueCoach and others is free and we do the work.
Tell us how many trainers and members you have and how you handle check-in today. Gym accounts are quoted per gym, so a short description gets you a real answer instead of a price range.
Say what you are working on and what you need from us. Affiliate terms are per partner rather than a fixed percentage.
Message your trainer first, in the chat inside the app. They build and own your plan, so they can change it immediately. Use this form only for account, billing or technical problems.
Yes, and at no cost. Send your export from Trainerize, MyPTHub, TrueCoach or any other platform and we bring clients, plans and content over for you.
Yes. A gym account hosts multiple trainers on one shared branded page, with memberships, QR check-in and per-package client features. Enterprise pricing is quoted per gym, so get in touch and describe your setup.
You do not need one to look around. The free trainer plan needs no card and lets you build plans and add up to 3 clients. If you would rather be walked through it, ask here and we will arrange a call.
Use this form and include the page, what you expected and what happened. Feature requests go on the roadmap and we do ship them, so the specific ones are worth writing.
Trainera is operated by TRAINERA.FIT LLC. Billing, invoices and the terms that apply to your account are issued in that name.