Automated follow-ups for trainers and gyms
Welcomes, reminders, check-in nudges and win-backs go out on their own, in your words, with quiet hours and per-person limits built in.
Trainera Automations send welcomes, reminders and follow-ups to clients and gym members on their own. You start from a ready-made template or build a flow with If/Else branches, and every flow respects quiet hours, per-person limits and STOP replies.
Messages go out through in-app chat and push notifications, or through the email, SMS, WhatsApp and Viber accounts you connect. Trainera adds no per-message fee.
| Trainer plan | Active sequences | Automated messages a day | Visual builder |
|---|---|---|---|
| Starter | 1 | 50 | Templates only |
| Pro | 3 | 200 | Templates only |
| Business | 10 | 1000 | Included |
| Enterprise | Unlimited | No daily cap | Included |
34 ready-made templates for trainers and 28 for gyms.
Split a flow on what the person did, then send, wait or stop on each branch.
Wait a set time or until a date, or wait for an event such as a finished workout.
Assign a plan, a check-in, a habit or a questionnaire, or add the client to a group.
Create a task or follow-up for you or your staff, change a lead status or assign a trainer.
Nothing goes out between 21:00 and 08:00 by default. You can change the hours and the sending days. Replies to a message the person just sent go out right away.
By default one person gets at most 2 automated messages a day and 6 a week from you. A marketing message waits if the person got one in the last 12 hours.
Soft-touch steps are skipped when you or your staff wrote to the person yourselves in the last 24 hours.
STOP replies in chat, WhatsApp, SMS and Viber are honoured, emails carry an unsubscribe link, and people choose between all automated messages or marketing only.
Pause everything in one click, or use the emergency stop in settings. Only the owner can do it, not staff.
Require your approval before sending: never, for marketing messages only, or for every message.
Work from day one, with nothing to connect.
Through your own SMTP or email provider account.
Your own WhatsApp Business number, connected through Meta. Or prepared messages you send yourself with one tap.
Your own Twilio or Viber Business account.
Trainera adds no per-message fee. Email, SMS, WhatsApp and Viber run on your own accounts, at your provider's own rates.
Describe what you want and TRAI, the built-in assistant, drafts the flow and the messages. It can also explain why a client is or is not in an automation.
The Trainera MCP server lets an AI assistant list templates, create drafts, preview messages and read the log.
An AI never activates an automation on its own. In the app it asks for your confirmation first, and an external AI tool cannot activate one at all.
| Product | What it includes | Plans and price | Source |
|---|---|---|---|
| Trainera | Templates, a visual builder with If/Else branches, quiet hours, per-person limits, STOP handling, emergency stop, AI drafts with owner confirmation. | Trainers: Starter, Pro, Business, and Enterprise. Gyms: Studio and Enterprise, or the Automations add-on on Core and White Label. | Trainera code and pricing page |
| Everfit Autoflow | Automates announcements, workout scheduling, check-in messages, task and habit reminders and challenges, by exact date or day sequence. | Paid add-on for Pro and Studio, from $29 a month for the first 30 clients. | everfit.io/automationeverfit.io/pricing |
| My PT Hub | Automated client check-ins and scheduled, automated messaging. | Premium and above, from €59 a month. | mypthub.net/pricing |
| HubFit | AutoFlow sequences triggered by client actions or a day schedule: assign workouts, send messages, unlock resources. | Autoflow Events from Premium at $69 a month. Autoflow Templates on Ultimate at $119 a month. | hubfit.com/feature/onboarding-flowhubfit.com/pricing |
| PushPress Grow | Lead capture, automated email and SMS follow-up, trial-to-member sequences, review requests and a sales pipeline. | $329 a month as an add-on to the gym plan. | pushpress.com/products/growpushpress.com/pricing |
| Zen Planner Engage | Marketing automation, automated email and text campaigns, 100+ prebuilt campaign templates and two-way member messaging. | From $249 a month. | zenplanner.com/pricing |
Checked on September 26, 2026 on each vendor's own website. Prices and plans change.
Flows that send welcomes, reminders and follow-ups to clients and gym members on their own. You start from a template or build your own with If/Else branches, and every flow respects quiet hours, per-person limits and STOP replies.
For trainers, Automations are included on Starter, Pro, Business, and Enterprise, and the visual builder with If/Else branches on Business and Enterprise. For gyms, Automations are included on Studio and Enterprise. The number of active sequences and daily messages depends on the plan.
In-app chat and push notifications work out of the box. Email, SMS, WhatsApp and Viber go out through accounts you connect: your own email provider or SMTP, Twilio, a WhatsApp Business number through Meta, or Viber Business. Trainera adds no per-message fee; your provider's own rates apply.
Quiet hours from 21:00 to 08:00 by default, at most 2 automated messages a day and 6 a week per person from one sender by default, a 12-hour gap between marketing messages, and soft-touch steps are skipped when you wrote to the person yourself in the last 24 hours. STOP replies and unsubscribe links are honoured.
Yes. The owner can pause everything in one click or use the emergency stop in settings. Staff cannot. You can also require approval before messages are sent.
Yes. TRAI, the built-in assistant, drafts flows and messages inside Automations on Enterprise for trainers and on Studio and Enterprise for gyms, and AI tools such as Claude can draft through the Trainera MCP server. An AI never switches an automation on by itself: the app asks for your confirmation, and external AI tools cannot activate at all.
Events in Trainera: a new client, request or lead, a finished or missed workout, a missed check-in, a plan or membership ending, a payment or unpaid balance, a class booking or no-show, a birthday or streak, a member who stopped coming, or a schedule you set.
Yes. The activity log shows every run and why each step was sent, skipped or delayed, and a daily digest summarises it at 08:00.
Compare the plans that include Automations, or book a demo and see them with your own gym in mind.